Q: Is there a return/exchange policy?
A: Yes! You will have 30 days from receipt to return/swap any item from your order. Make sure to save the top of your tins to return.
You can find more info here: https://paigeavenue.seintofficial.com/en/return-policy
Q: Why do my color recommendations look so dark?
A: Because of the high pigmentation of each product, colors do appear darker in the tin and also online. But will apply lighter on the skin. I have been color matching for 6 years and am very confident in the colors I recommend for you as long as you have followed my selfie instructions. If you didn’t send the best selfie, be sure to message me.
Q: Will I have help after I order?
A: Yes! I am here to help you and ensure your shades are perfect. You can contact me anytime + be sure to checkout the tutorials tab above for more helpful info on how to apply.
Q: How long will my makeup last?
A: Each tin varies, along with use and amount of product used. Here’s an average: Contour: 4-6 months, Highlight: 2-4 months, Lip/Cheek: 6-12 months, Illuminator: 9-12 months, Bronzer: 12+ months, Eyeshadow: 12+ months.
Q: What is the shelf life of my makeup?
A: Your makeup can store for 12-18 months in a cool/dry space.
Q: What are the ingredients of your makeup?
A: To see the ingredients of a product, simply tap on any product + hit the “ingredients” tab. Here is a link to one: https://paigeavenue.seintofficial.com/en/shop/office/109/highlight/510/highlight-versailles
Q: Are your products paraben/gluten/sulfate/alcohol/cruelty free?
A: Yes.
Q: Are your products vegan?
No, our products contain beeswax.
Q: Does the makeup contain SPF?
No, our IIID Foundation does not contain SPF.
Q: Are your products all natural, organic, etc?
We use very high quality ingredients that are put through highly refined processes but we don’t feel comfortable using unregulated terms like “Non Toxic”, “Hypoallergenic”, “Non Comedogenic”, “Oil Free”, “All Natural”, “Organic”, “Mineral Free”, etc.
Q: What is the difference between IIID Foundation + Demi?
A: IID Foundation uses highlight, contour, + blush to create a full face look in one layer while still providing coverage and a skin-like look.
Demi is an innovative addition + alternative to foundation that uses color science to neutralize and tone the skin without makeup texture. It’s best used in combination with IIID to spot treat trouble areas: under eyes, acne, etc.
Q: Do you offer international shipping?
A: Currently we ship to USA and Canada. If you wish to use a 3rd party shipping, I recommend using www.myus.com
Q: How long does shipping normally take?
A: 5-8 business days on average
Q: Is there a discount code?
A: Seint doesn’t provide discount codes to artists, and usually only runs bundle specials during the holidays.
